World-class support services for vehicle design engineers

TTA provides a range of Engineering Support services for vehicle manufacturers, to improve the efficiency vehicle design and optimise both design and aftersales objectives.

Developing a new vehicle can often create a conflict between the manufacturer’s engineering design team and the aftersales team, as they both strive to maintain different goals: with engineering designers striving to develop vehicles at the lowest cost and aftersales teams striving to develop vehicles that can be serviced at the lowest cost. 

TTA’s Serviceability Support service intervenes during the development process of new vehicles: advising the manufacturer’s engineering team on how the design and positioning of components affects aftersales servicing. By working closely with both the engineering designers and the aftersales teams TTA is uniquely able to bring considerable insight and value to vehicle design processes. 

TTA’s Pre-Methods and Technical Times multi-language data-tracking database enables manufacturers to decrease new vehicle development lead times. By storing essential vehicle information, the P.M.T.T. improves the sharing of information – across all of the people involved in new vehicle design and development – and helps to identify and reduce unnecessary development costs. 

By improving the flow of information, for example between engineering designers and say the aftersales department, TTA’s P.M.T.T. database can help to create significant design time and cost savings. 

TTA’s Technical Information Bulletins are a custom-communication service for vehicle manufacturers, used to help keep their wider enterprise abreast of developments in new vehicle design: helping to reduce new product queries, helpdesk calls and customer services errors.

Technical Information Bulletins typically include information about product alterations, changes to specifications, changes to diagnostic procedures and maintenance, and are typically used for keeping sales and aftermarket channels up to date on the latest developments. Their highly ‘customised’ nature also allows client branding and layout options.

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