Backoffice support
Registrations, cancellations, material handling, assessments, evaluations: The professional execution of a learning solution requires a lot of administration. Let our specialized department take this work off your hands. So you can focus on the business. Participants of a training (program) must be guided. They need overview of the entire training path: from registration to the certification process and the coaching afterwards. Often things change such as participants who start late or drop out early. Priorities change and so do training programs. We believe that no participant may be forgotten.
When we handle the training administration for you all participants will at all times know where they stand, what courses are planned for them and what is expected of them. And they know that there is always a team available they can go to for support. A comfortable feeling. Since we also build training programs and Learning Management Systems, we know the material backwards and forwards; thus our training administration operates seamlessly with our training materials.
We offer packages made to measure
We can provide our services for limited or extended periods of time for you. Our team is used to working for large international clients and is responsible for the administration and support for long-term and complex training programs.
We create an administration package that best suits your project whatever that may be: a live training, e-learning or a special event. We listen to your needs, goals and wishes. TTA works in its own LMS system (E-lianz) or operates within the LMS system of your choice.
We are happy to arrange the following for you:
- registration and tracking of participants
- manage training plans, training history and curriculum per participant
- logistical support (catering, travel, accommodation)
- invitations and reminders to each participant
- scheduling, cancellations, additions
- certification and graduation
- keep track of attendance per participant
- processing of evaluations and feedback
- billing
- delivering training materials to the participants