Insights & articles

Soft skills drive successful interactions in any environment. In a world full of data and technologies, human skills are becoming more important than ever. But what exactly are soft skills? And can you train these skills in the employees in your organization? You read

In the rapidly changing world of work, training on the job is an important trend in Learning and Development (L&D). Link knowledge to practice: this way you combine learning with daily work activities, allowing employees to gain new skills and knowledge. Despite obvious advantages,

How do you motivate your people in learning? Extrinsic motivation in the form of a reward is a frequently used methodology for this purpose. But how do you keep the learning experience "fun" and the participant intrinsically motivated? At TTA International, we have been

Communicate quickly and efficiently with your customers? Oh then we'll just use WhatsApp anyway. But do your people already know how best to use WhatsApp for business? WhatsApp can function perfectly well as a service channel for direct interaction with your customers. It can

Low employee engagement at work has a devastating economic impact, according to market researcher Gallup. Up to 8,200 billion euros per year (worldwide). So this is a serious problem that affects not only companies, but the entire global economy. But.....fortunately, Learning & Development solutions

Do you want to increase service levels? How then? By providing employees with the skills, knowledge and attitude, needed to better serve customers. Training can help with this!!! See here five steps to use this effectively to achieve higher levels of service: Step

During a recent brainstorming session, I was struck by a thought: in a world where technology and industries are changing faster than ever, how do we ensure that we not only "keep up," but are ahead? The answer seems increasingly clear: lifelong learning. Gone

In recent years, I have experienced how powerful networking can be for professional growth. "It's not just what you know, but who you know," right? At networking events, I have met nice people over a simple coffee break. But also online, especially here on

Very often in conversations I get asked how to actually measure the effectiveness of L&D solutions. This is, of course, a legitimate question! Here is a first brief explanation of this topic. Want to know more? What do you think? Measure the effectiveness of